Air Arabia jobs



Jun 26

ERP Business Analyst


Job description / Role Job Purpose Works with Air Arabia IT, ERP vendors and the business stakeholders to customize, configure, maintain, and enhance the ERP application; and ensures that the ERP solution is supported by the appropriate infrastructure, interfaces, and technical ...
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Jun 27

Call Centre Duty Supervisor


Job description / Role To guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to inquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing action plans; to drive the teams ...
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Sharjah -  Sep 24

Call Center Agent - Inbound


Job description / Role - Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. - Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints ...
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Sharjah -  Jul 25

Customer Support Agent


Job description / Role - To provide customers and Contact Center teams with needed support in terms of product and services knowledge, - sales, services and operations across the entire network; monitor systems performance, identify and resolve - problems, support in executing action plans to increase sales and enhance customers’ ...
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Sharjah -  Jul 12

Guard


Job description / Role The purpose of this role is to maintain order security of the premises. Patrol premises to prevent and detect signs of intrusion and ensure security doors, windows and gates Answer alarms and investigate disturbances. Monitor and authorize entrance and departure of employees, visitors, and other person ...
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Sharjah -  May 23

Holiday Support Executive


Job description / Role Assists the Manager - Holidays in all activities pertaining to operating and selling Air Arabia Holidays online/offline products and services to the various distribution channels (B2B; B2C). He/she shall provide on-going operational support to Suppliers and Agents network as well as Call Centre on any Holiday ...
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Sharjah -  Apr 2

Customer Support Agent


Job description / Role To provide customers and Contact ... measures and company’s adopted policies and procedures. <br><strong>Requirements</strong>: Job Qualifications’ <br><strong>Requirements</strong>: • 2+ years of related working experience in a similar role in sales/customer relations in any service industry, preferably in aviation; experience with low cost airline is a plus. • ...
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Sharjah -  Mar 19

Supervisor- Outbound & Customer Service


Job description / Role To assist the Contact Center Manager by guiding, supervising and driving the Contact Center Outbound/ Notify and Support operations and sales across the entire network through monitoring performance of staff and systems, identifying and resolving problems; to drive the teams achieve objectives by maximizing sales and ...
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Sharjah -  Mar 14

Uniform Standards Officer


Job description / Role The purpose of the job is to provide a seamless and customer focused services for Air Arabia Group’s Uniform Department; ensuring that the corporate image is continuously projected at the highest standard. <br><strong>Requirements</strong>: - Lead junior staff ...
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