Sutherland jobs



Jul 11

Contact Center Manager


Job description / Role Process: • Support the Bank’s ... RAK. • Willingness to travel within UAE on job-related activities. • Participate in other activities organized by the client as part of their nationalization initiatives. <br><strong>About the Company</strong>: As a process transformation company, Sutherland rethinks and rebuilds processes for the digital ...
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Al Ain -  Nov 1

Call Center Agent


Job description / Role The purpose of this position is to answer customer calls; provide first-level trouble-shooting (if a customer complaint) and/or provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries. <br><strong>Requirements</strong>: • University Graduates • Minimum 2 Years’ Experience • Language proficiency: Fluent ...
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Al Ain -  Oct 9

Contact Center Supervisor - Female


Job description / Role • Ensure complete understanding of ... results • Support the training team to identify opportunity and help deliver the same in a timely ... Ain • Willingness to travel within UAE on job-related activities <br><strong>About the Company</strong>: As a process transformation company, Sutherland rethinks and rebuilds processes for ...
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Al Ain -  Oct 3

Call Center Trainer (Female)


Job description / Role • Create the training plan before the start of each year • Ensure training are conducted as per plan • Provide a monthly status update on the training progress • Update and maintain relevant documentation • Maintain documentation in agreed format for all training conducted in ...
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Al Ain -  Sep 5

Call Center Agent


Job description / Role The purpose of this position is to answer customer calls; provide first-level trouble-shooting (if a customer complaint) and/or provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries <br><strong>Requirements</strong>: • University Certificate at least. Minimum 3 year of customer service or ...
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Al Ain -  Aug 15

Call Center Supervisor


Job description / Role • Ensure complete understanding of ... results • Support the training team to identify opportunity and help deliver the same in a timely ... Ain • Willingness to travel within UAE on job-related activities <br><strong>About the Company</strong>: As a process transformation company, Sutherland rethinks and rebuilds processes for ...
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Al Ain -  Jul 30

Contact Center Quality Specialist / Coach


Job description / Role • Review the processes in ... Ain • Willingness to travel within UAE on job-related activities • Participate in other activities organized by the client <br><strong>About the Company</strong>: As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and ...
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Al Ain -  Jul 10

Call Center Trainer


Job description / Role • Conduct new hire foundation ... skills • Willingness or skills for a customer-oriented job • Precision, loyalty, organization • Experience as a trainer is an advantage • Ability to work on weekends, upon necessity • Ability to work on flexible shifts, upon necessity and agreed in ...
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Dubai -  Oct 25

HR Admin


Job description / Role Successful applicant will be responsible to manage the employee relation related issues like payroll inputs,monitoring attendance,updating leave records, issuing HR letter, preparing offers and contracts,on boarding,off boarding,handling visa, work permit, following on medical reimbursement with insurance company, updating staff records, and answering staff requirements. <br><strong>Requirements</strong>: • ...
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Dubai -  Jul 15

PR and Communications Executive


Job description / Role Assist in public and private maritime societies, associations and initiatives through handling and preparing meetings, bookings, letters, invitations, confirmations and reports, etc. Assisting in handling and arranging local, regional and international events and preparing reports. Assisting in different campaigns, and media initiatives Assisting in handling and ...
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Dubai -  Jul 10

Call Center Agent


Job description / Role The purpose of this position is to answer customer calls; provide first-level trouble-shooting (if a customer complaint) and/or provide information and guidance (if a general customer enquiry) in order to resolve customer issues/enquiries. Salary: AED 4,000 to 4,500 per month inclusive of fixed allowances. <br><strong>Requirements</strong>: Minimum ...
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