Abu Dhabi Commercial Bank (ADCB) jobs



Sep 27

Personal Banking Ambassador


Job description / Role Job Purpose: • To provide personal banking solutions, complete client onboarding activities, manage daily interactions with new clients, identify and act on new sales leads and relationship development opportunities in line with agreed policies, processes and service ...
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Sep 25

Trade Implementation Specialist


Job description / Role To design, develop and deliver online trade product systems/solutions, on board clients and provide ongoing training and support in order to maximize utilization of online solutions/channels and support the increase in income generation/reduction of costs Product Development: - Design and develop online trade product products/solutions according ...
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May 29

Associate - Customer Contact Service


Job description / Role - Provide Internal and External ... to adhere to internal departmental policies and meet job requirements as set in the JO. - Answer customer queries for all products - Activate and block Debit Cards and Credit Cards for customers - Provide customers with information about their balances ...
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Apr 18

Personal Banking Ambassador


Job description / Role JOB PURPOSE: To provide personal banking solutions, complete client onboarding activities, manage daily interactions with new clients, identify and act on new sales leads and relationship development opportunities in line with agreed policies, processes and service standards ...
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Apr 17

Personal Banking Service Ambassador


Job description / Role JOB PURPOSE : To provide personal banking solutions, complete client onboarding activities, manage daily interactions with new clients, identify and act on new sales leads and relationship development opportunities in line with agreed policies, processes and service ...
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Abu Dhabi -  Nov 13

Team Leader- ADCP (Policy and Procedures)


Job description / Role • Supervising the team handling the customer feedback analysis (Complaints and NPS). • Overseeing the day to day customer retention process. • Maintaining ISO 9001:2015 & OHSAS 18001 certificate by attending to all observations and ensuring that all ADCP units are complying with the standards. • ...
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Abu Dhabi -  Nov 7

Team Leader - IT Infrastructure Change


Job description / Role • To lead the IT Infrastructure change delivery team in delivering availability in IT infrastructure systems or lines of business within agreed service level agreements (SLAs), turnaround times (TATs) and compliance standards, assist in planning of software and hardware upgrades, manage Infrastructure projects and change initiatives ...
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Abu Dhabi -  Oct 24

Contracts Engineer


Job description / Role Job Purpose: • To prepare Agreements for construction works, engineering consultancy services and project management services, along with conditions of contracts and instructions to tenderers, Requests for Proposals (RfPs) and commercial offers by liaising with key stakeholders ...
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Abu Dhabi -  Oct 21

System Analyst - IT


Job description / Role - Responsible for operational activities in the Risk and Control team required to support the Bank in critical business continuity planning, disaster recovery testing and other governance related tasks. - Support and coordination for the periodic BCP tests - Support and coordination for periodic DR testing ...
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Abu Dhabi -  Oct 3

IT Systems Manager


Job description / Role • To lead and manage technology projects and change initiatives, align technology capabilities with technology and business strategies and needs while effectively allocating resources to support business with the implementation, management and maintenance of the assigned portfolio of banking applications. • System Management: Manage a portfolio ...
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Abu Dhabi -  Oct 2

Support Officer/Coordinator-(Administrative/Secretarial Role)


Job description / Role Provide administrative support and assistance to the line manager on a wide range of assigned tasks, ensuring the required level of confidentiality is maintained to contribute to running of the department to the agreed standard Coordinate, track and follow up on departmental correspondence and maintain accurate ...
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Abu Dhabi -  Sep 26

IT Project Manager


Job description / Role • To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance ...
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Abu Dhabi -  Sep 25

Operations Officer - Developing & Implementing Policies and Procedure


Job description / Role To coordinate with business areas and assist in the development and implementation of ADCP wide policies and procedures in compliance to control requirements in order to ensure operations and processes in all areas of ADCP are consistent and unified. <br><strong>Requirements</strong>: Graduate Preferred. Good communication skills. Good ...
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Abu Dhabi -  Sep 25

Customer Support Officer


Job description / Role The job holder is responsible for: • Providing Training and re-training to the registered users of Corp Internet Banking. • Conducting call back verification for Corp Internet Banking customers when required • Raise remedy to IT Support ...
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Abu Dhabi -  Sep 17

Relationship Manager - Commercial


Job description / Role JOB PURPOSE To acquire new and manage existing client relationships by identifying selling and cross selling opportunities through the daily analysis and interactions made with clients in order to deliver the targeted growth for assigned portfolio in ...
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Abu Dhabi -  Sep 17

Trade Sales Relationship Manager


Job description / Role JOB PROFILE To develop and implement a trade marketing action plan; manage the corporate client base; provide advice and guidance to customers and support internal colleagues to maximise potential selling opportunities; achieve financial targets for assigned segment ...
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Abu Dhabi -  Sep 17

Cash Sales Relationship Manager


Job description / Role JOB PROFILE To package and sell customized cash management products to target market in order to achieve the sales and revenue goals for the Wholesale Banking Group client segments ACCOUNTABILITIES Revenue Generation: Identify target markets/new opportunities, plan ...
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Abu Dhabi -  Sep 4

Operations Officer - Policy and Procedures


Job description / Role • Policy Development and Review • Audit Management • Document Management • Main role is to assist in implementations of Policy and Procedures of ADCP and updating process changes where necessary in coordination with business units to provide excellent customer service. <br><strong>Requirements</strong>: • At least one ...
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Abu Dhabi -  Aug 12

Analyst -Technology Security (IT-SOC)


Job description / Role The Security Operations Centre (SOC) Security Analyst position will be monitoring real time and historic events, data, discovering security anomalies, analyzing the events, identifying violations and managing the incident to closure, working with Senior Security Analyst to advise and recommend a remediation path. Will need to ...
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Abu Dhabi -  Jul 19

Specialist - WBG Operational Risk


Job description / Role JOB PURPOSE To implement operational risk management policies, framework and component guidelines across WBG in order to ensure operational risk activities are complied with as required by group operational risk management ACCOUNTABILITIES Risk Management Manage risk control ...
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Abu Dhabi -  Jul 18

Business Support Officer - Investment Banking


Job description / Role JOB PROFILE To communicate, coordinate and collaborate across various ... Improvement: Propose initiatives/projects to improve functioning of relevant job function, improving on existing MIS Generate new MIS/reports ensuring better analysis and presentation of relevant reports and data being ...
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Abu Dhabi -  Jul 3

Database Administration-HP enterpriseMonitoring


Job description / Role • Administrate IT infrastructure components monitoring to ensure the proactive monitoring of critical Systems. • Administration of entire HP (Micro focus) Enterprise Monitoring Platform • Installation & Configuration of HP EMS Components-OMI, OMW, UCMDB, OBR, CO, Sis, NNMI • HP uCMDB – Discovery of CI and ...
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Abu Dhabi -  Jun 19

Area Sales Team Leader - SimplyLife


Job description / Role Job Description JOB PROFILE: To achieve agreed sales targets and manage client relationships and portfolios for a specified geographical area and/or business/product in order ...
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Abu Dhabi -  Jun 19

Manager - Merchant Alliances


Job description / Role JOB PURPOSE To initiate, maintain and grow relationships with key merchant partners in order to deliver the best exclusive offers and promotions to ADCB retail customers, increase product uptake and build customer loyalty ACCOUNTABILITIES Key Merchant Partnerships ...
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Abu Dhabi -  May 28

Channel Support Officer


Job description / Role This position is responsible to provide the highest quality of service/ support post implementation for all cash management products. The candidate will require expert understanding of client’s needs and should provide recommendation/ consultation and re-training based on complex situations. The position is primarily responsible for Post ...
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Abu Dhabi -  May 23

Database Administration


Job description / Role Administrate IT infrastructure components monitoring to ensure the proactive monitoring of critical Systems. • Administration of entire HP (Micro focus) Enterprise Monitoring Platform • Installation & Configuration of HP EMS Components-OMI, OMW, UCMDB, OBR, CO, Sis, NNMI • HP uCMDB – Discovery of CI and Configuration ...
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Abu Dhabi -  May 22

Senior System Analyst


Job description / Role Responsible for the Technical Analysis of major/highly complex information/ technology projects that are part of the strategic, key technology direction within specific IT functional area. This includes, technical analysis, architecture presentation, Functional specification and overall project administration and business alignment. <br><strong>Requirements</strong>: • At least 7-10 years ...
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Abu Dhabi -  May 16

ANALYST-TECHNOLOGY SECURITY


Job description / Role The Security Operations Centre (SOC) Security Analyst position will be monitoring real time and historic events, data, discovering security anomalies, analyzing the events, identifying violations and managing the incident to closure, working with Senior Security Analyst to advise and recommend a remediation path. Will need to ...
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Abu Dhabi -  Apr 29

Relationship Manager - Commercial Banking


Job description / Role JOB PURPOSE To acquire new and manage existing client relationships by identifying selling and cross selling opportunities through the daily analysis and interactions made with clients in order to deliver the targeted growth for assigned portfolio in ...
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Abu Dhabi -  Apr 26

Specialist – Regulatory Reporting (Central Bank)


Job description / Role JOB PURPOSE To manage and produce accurate and timely reports, respond to Central Bank queries, seek explanations from internal stakeholders, escalate issues and manage/review/train junior employees responsible for regulatory reporting in order to ensure alignment and compliance ...
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Abu Dhabi -  Apr 18

Lead - Business Unit Strategy


Job description / Role JOB PURPOSE Leverage strong expertise in financial services and Fintech trends to lead the development of ADCB’s innovation and digital strategy, in partnership with ADCB’s business units to create revenue opportunities and differentiation within the financial services ...
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Abu Dhabi -  Apr 18

Product Implementation Specialist


Job description / Role To assist in the implementation of value added cash management products and act as first line customer support on cash management product related issues to ensure products sold are implemented to agreed service standards and customer satisfaction levels are met Accountabilities: Product Implementation Project manage the ...
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Abu Dhabi -  Apr 18

Specialist – Regulatory Reporting


Job description / Role Job Purpose: To provide day-to-day support for the relevant regulatory reporting regime expected credit losses (ECL) calculation and reporting, manage/maintain relevant software/system solutions and incorporate/configure regulatory revisions in order to provide accurate MIS and ECL analysis/reporting and ...
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Abu Dhabi -  Apr 18

Senior Accountant - Financial Reporting


Job description / Role JOB PURPOSE: To develop, manage and implement all financial reporting and accounting related matters within the bank in order to ensure alignment and compliance with external standards and internal policies and procedures. ACCOUNTABILITIES: Financial Accounting and Reporting: ...
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Abu Dhabi -  Apr 16

Database Administrator


Job description / Role Carry out database administration activities. Install, and configure Databases in UNIX & Windows environments. Patch the databases regularly in-line with Security Policies of the Bank. • Manages the database and systems administration functions for the Bank. • Monitors the Installation, configuration and implementation of Databases in ...
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Dubai -  Oct 15

Product Implementation Specialist


Job description / Role JOB PURPOSE - To assist in the implementation of value added cash management products and act as first line customer support on cash management product related issues to ensure products sold are implemented to agreed service standards ...
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Dubai -  Sep 26

Associate - Corporate Trust Services - Strong Excel Knowledge


Job description / Role - Reconciliation of receivables related to Escrow & Owners Association accounts along with related payments being processed. - Filing of documents, data upload and reconciliation on Trust Account System. <br><strong>Requirements</strong>: - Candidate must be a Graduate - Strong Excel Knowledge is required - Experience in reconciliation ...
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Dubai -  Aug 29

Sales and Service Assistant - Trade Finance


Job description / Role • To provide client services and administration support within the assigned business unit to ensure optimum efficiency and client satisfaction. • To manage trade related queries from clients and internal stakeholders • To measure service levels and customer satisfaction / service improvement plans by coordinating with ...
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Dubai -  Aug 1

Relationship Officer - SME


Job description / Role Job Purpose: • New business growth from the existing portfolio of customers • Maintaining and managing the existing asset and liability book • Delivery of quality service for potential customers • Primary contact point of ADCB Business ...
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Dubai -  Jul 26

Product Implementation Specialist


Job description / Role JOB PURPOSE To assist in the implementation of value added cash management products and act as first line customer support on cash management product related issues to ensure products sold are implemented to agreed service standards and ...
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Dubai -  Jul 4

Senior Relationship Officer


Job description / Role Senior Relationship Officer - Simply Life Bancassurance Job Purpose: To perform all sales related activities for existing and potiential cutsomer to achieve the assigned financial targets, through sourcing of insurance products and services. Sales Target Achievements: • Ensure full awareness ...
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Dubai -  Jun 25

Sales and Service Assistant - Client Service - Trade Finance


Job description / Role • To provide client services and administration support within the assigned business unit to ensure optimum efficiency and client satisfaction. • To manage trade related queries from clients and internal stakeholders • To measure service levels and customer satisfaction / service improvement plans by coordinating with ...
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Dubai -  Jun 20

Sales And Service Assistant - Client Servicing - Trade


Job description / Role • To respond to client queries and attend to client calls within the agreed turnaround times & advice clients on service requirement as appropriate • To man the toll free no. for trade clients • To attend to walk in clients and guide / assist the ...
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Dubai -  Jun 3

Sales And Service Assistant - Trade Finance


Job description / Role • To provide client services and administration support within the assigned business unit to ensure optimum efficiency and client satisfaction. • To manage trade related queries from clients and internal stakeholders • To measure service levels and customer satisfaction / service improvement plans by coordinating with ...
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Dubai -  May 21

Associate - Collection


Job description / Role Associate - Collections - The position is responsible for meeting the monthly resolution and recovery targets assigned by collecting overdue money from allocated delinquent customers. - Meet the productivity norms in terms of calls, contacts, promises and promise to payment conversion ratio and also the efficiency ...
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Dubai -  Apr 18

Associate – IT Field Support


Job description / Role • To provide onsite and remote support to employees to resolve IT related issues, maintain the end user environment in line with the required standards, complete new technology testing to ensure it fits within the IT infrastructure and provide project support to continuously improve the IT ...
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