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Front Office Customer Service job - Manpower - Abu Dhabi, Abu Dhabi
| Company Name | Manpower jobs |
| Job Location | Abu Dhabi, Abu Dhabi AUH |
| Job Posted | November 10, 2008 |
| Source | www.bayt.com |
Front Office Customer Service 
Our client is an international Marketing Consultancy based in Abu Dhabi and is looking for 3 Front Office Customer Service. You will be responsible in delivering and representing an excellent, quality service to all members of the organization's client programs, by efficiently processing all member communication and correspondence in a professional member focused manner. Other key functions will include the following: Ensure that member enquiries via inbound member calls and email are responded to and actioned promptly. Responsible for redemption bookings via the CRS system and keeping member details updated in the member database. Document and track issues that require additional technical resource support and follow through on any unresolved enquiries within promised period. Respond to all incoming faxes, emails and correspondence pertaining to member enquiries (using the appropriate templates and ensure quality control of all out going documentation to clients.) Ensure all documentation required by other departments to service ...
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