Helpdesk Operator job - Serco

Company Name

Serco jobs

Job Posted December 29, 2018

Helpdesk Operator  

... any system anomalies via the CAFM (Computer Aided Facilities Management) fault recording system for remedial repair and planned ... technicians and building managers. - Communication with site management and staff relating to calls/emails received. - Follow-up ... CAFM accurately and appropriately with feedback from site management and staff. - Adherence to IMS policies and procedures. - Data Entry as assigned by Management. - Implement follow up paperwork to ensure completion. ... all other duties as directed by the line management to the benefit of the Serco FM department ... essential. - Knowledge of the property and facility management. - Technical knowledge of building services operations is ... physical demands include: high mobility to inspect all facilities in a high heat stress environment; high degree ... 30 lbs. - Ensure compliance with the Serco Management System and all relevant business processes, procedures and ... accidents, incidents, breaches or potential breaches to appropriate management or the speak up process
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