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Assistant Operations Manager job - IQ Selection - Dubai, Dubai
| Company Name | IQ Selection jobs |
| Position Type | Full-Time |
| Job Location | Dubai, Dubai DXB |
| Job Posted | December 1, 2008 |
| Source | www.bayt.com |
Assistant Operations Manager 
Our client is a recently established division of a fortune 1000 company with an enterprise value of more than $6 billion. They specialize in integrating systems, design consulting, operations and maintenance as well as manufacturing within infrastructural projects around the world and have a strong and growing presence in the uae, having won key contracts with the local Governments. Summary: Participates in establishing objectives, plans, business development and budgets at a department level. Oversees the technical, operational, budgetary, and maintains KPI’s for the departments Essential Duties and Responsibilities include the following. Other duties may be assigned. • Overseeing the customer support centre which include: call centre, complaint handling, corporate accounts, data entry, violation process centre, and maintenance. • Assisting the OM in achieving SLA and KPI, and communicating the overall strategies of the company to the Department managers. • Administration - develop and/or monitor compliance with company, unit, or office policies. ...
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