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Contact Center Manager job - Aconex - Abu Dhabi, Abu Dhabi
| Company Name | Aconex jobs |
| Position Type | Full-Time |
| Job Location | Abu Dhabi, Abu Dhabi AUH |
| Job Posted | November 7, 2008 |
| Source | www.bayt.com |
Contact Center Manager 
... Summary: Under the general supervision of the General Manager, the post is for Contact Center Manager for company that provides the following outsourcing business ... primarily responsible for managing, directing and monitoring the operations of the Contact Center Department in general, for ... manage, directs and supervises the day to day operations of Contact Center Department; • Plan, establish, and ... procedures in dealing with customers; • Liaise with Operations Dept. and other third parties to keep the ... whole CC team and report to the General manager tackling all areas that concerns the operations and the services rendered to the customers; • ... and full knowledge of uae laws governing similar operations. • Knowledge of principles and techniques of management including leadership, goal-setting and team building • Able to manage, motivate, train and provide ...
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