Customer Feedback Officer job - Commercial Bank of Dubai - Dubai, Dubai
| Company Name |
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| Position Type |
Full-Time |
| Job Location |
|
| Job Posted |
September 25, 2008 |
| Source |
www.bayt.com |
... obtain service recovery Lease with the respective Relationship
Manager for all business banking complaints to ensure the ... Monthly Undertake special projects as directed by feedback
Manager - AD HOC Review all allocated complaints on CRM Feedback Module and update on daily basis to ensure effective tracking of complaints until resolution and ensure regular status reports are given to the customer and recorded on system Customer Service Audit & Mystery shoppers Industry: Banking Job Location: Dubai, United Arab Emirates Skills: Minimum 2 years Banking experience Good verbal and written command of English & Arabic Proficient in Word, Excel, PowerPoint Flexible in nature and able to work effectively with a positive attitude Career Level: Mid Career Employment Status: Full time Joining Date: 2008-10-25 Nationality: ; Egypt; Kuwait; Lebanon; Morocco; Oman; Palestine; Qatar; Saudi Arabia; Syria Company Profile Commercial Bank of Dubai was established in 1969. CBD is a public joint stock company ...
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