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Customer Feedback Officer job - Commercial Bank of Dubai - Dubai, Dubai
| Company Name | Commercial Bank of Dubai jobs |
| Position Type | Full-Time |
| Job Location | Dubai, Dubai DXB |
| Job Posted | September 25, 2008 |
| Source | www.bayt.com |
Customer Feedback Officer 
... obtain service recovery Lease with the respective Relationship Manager for all business banking complaints to ensure the ... Monthly Undertake special projects as directed by feedback Manager - AD HOC Review all allocated complaints on CRM Feedback Module and update on daily basis to ensure effective tracking of complaints until resolution and ensure regular status reports are given to the customer and recorded on system Customer Service Audit & Mystery shoppers Industry: Banking Job Location: Dubai, United Arab Emirates Skills: Minimum 2 years Banking experience Good verbal and written command of English & Arabic Proficient in Word, Excel, PowerPoint Flexible in nature and able to work effectively with a positive attitude Career Level: Mid Career Employment Status: Full time Joining Date: 2008-10-25 Nationality: ; Egypt; Kuwait; Lebanon; Morocco; Oman; Palestine; Qatar; Saudi Arabia; Syria Company Profile Commercial Bank of Dubai was established in 1969. CBD is a public joint stock company ...
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