Experience Owner job - Careem - Dubai, Dubai

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Careem jobs

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Job Posted June 5, 2018
Source www.gulftalent.com

Experience Owner  

... through a call centre. Careem is a pioneer in the region's 'sharing economy' - its mission is ... simpler and build an institution that inspires. Established in July 2012, Careem is now the only unicorn in the region and operates in more than 120 cities across 14 countries in the broader Middle East, including North Africa, Turkey ... on topics being problem-solved - Lead X-functional teams in the solution identification phase of problem solving on ... - Responsible for journey mapping for key journeys in particular Experience phase - Be accountable for the key journey KPIs - Ensure solution implementation in collaboration with team responsible for execution (Supply Ops, ... least 2 years of people management - Experience in consumer tech/mobile first products/services is strongly preferred - Demonstrated strong ability to empathize with customers (captains in this case) - Passionate and successful track record in championing great experiences, with attention to detail and ... Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over ...

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