Contact Center Manager job - Sutherland

Company Name

Sutherland jobs

Job Posted July 11, 2018
Source www.gulftalent.com

Contact Center Manager  



... / Role Process: • Support the Bank’s Program Manager in identifying new processes. • Be part of ... the new process and work with the Centre Manager to recruit new employees, as required. • Organize ... contractual obligations. • Work with the Bank’s Centre Manager to review risks pertaining to procedures in the ... & accurate reports are sent to the Centre Manager. • Review all physical and logical accesses available ... a team. • Experience in determining call center operations strategy. • Expert in collecting, analyzing, and summarizing data and trends. • Experience in liaison with technology teams. • Experience of dealing with large and wide groups which includes employees at all levels. Others: • Willing to relocate to RAK. • Willingness to travel within UAE on job-related activities. • Participate in other activities organized by the client as part of their nationalization initiatives.
About the Company: As a process transformation company, Sutherland ...

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