CUSTOMER SERVICE MANAGER - ARABIC SPEAKING job - IQ Selection - Dubai, Dubai
| Company Name |
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| Job Location |
|
| Job Posted |
June 11, 2008 |
| Source |
www.iqselection.com |
Our client has a core focus on developing
and investing in property in the uae
and in emerging international markets. Today they have a ... the pipeline in Saudi Arabia, Morocco, Egypt, India
and Pakistan. Due to their continue expansion they are seeking to hire a Customer Service
Manager. Duties will include building
and operating the Customer Service Department, setting up an infrastructure or process to support
Sales, After
Sales and Marketing, ensuring that customers receive ONE voice throughout the company by developing
and implementing the Integrated Customer Communication Calendar, set up ... schedule to interact with Department managers, plan, implement,
and obtain metrics
and customer satisfaction trends, ensure communication strategy is defined
and implemented effectively, ensure customer insight is obtained using central database, plan hiring
and training timelines to optimize the delivery of service ... standard, ability to compile statistical reports, identify trends
and make productive recommendations from analysis of results. It is imperative you have excellent interpersonal
and people management skills, be a team player, highly ...
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