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CUSTOMER SERVICE MANAGER - ARABIC SPEAKING job - IQ Selection - Dubai, Dubai
| Company Name | IQ Selection jobs |
| Job Location | Dubai, Dubai DXB |
| Job Posted | June 11, 2008 |
| Source | www.iqselection.com |
CUSTOMER SERVICE MANAGER - ARABIC SPEAKING 
... they are seeking to hire a Customer Service Manager. Duties will include building and operating the Customer ... setting up an infrastructure or process to support Sales, After Sales and Marketing, ensuring that customers receive ONE voice throughout the company by developing and implementing the Integrated Customer Communication Calendar, set up a meeting schedule to interact with Department managers, plan, implement, and obtain metrics and customer satisfaction trends, ensure communication strategy is defined and implemented effectively, ensure customer insight is obtained using central database, plan hiring and training timelines to optimize the delivery of service performance. A Bachelors degree would be preferred or extensive experience in business/ customer service, together with numerical reasoning skills of a high standard, ability to compile statistical reports, identify trends and make productive recommendations from analysis of results. It is imperative ...
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