CUSTOMER SERVICE MANAGER - ARABIC SPEAKING job - IQ Selection - Dubai, Dubai

 

Company Name	IQ Selection jobs
Job Location	Dubai, Dubai DXB
Job Posted	June 11, 2008
Source	www.iqselection.com

CUSTOMER SERVICE MANAGER - ARABIC SPEAKING  

... setting up an infrastructure or process to support Sales, After Sales and Marketing, ensuring that customers receive ONE voice throughout the company by developing and implementing the Integrated Customer Communication Calendar, set up a meeting schedule to interact with Department managers, plan, implement, and obtain metrics and customer satisfaction trends, ensure communication strategy is defined and implemented effectively, ensure customer insight is obtained using central database, plan hiring and training timelines to optimize the delivery of service performance. A Bachelors degree would be preferred or extensive experience in business/ customer service, together with numerical reasoning skills of a high standard, ability to compile statistical reports, identify trends and make productive recommendations from analysis of results. It is imperative you have excellent interpersonal and people management skills, be a team player, highly motivated and have a ...

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