Customer Care and Account Management job - Arab Land Trading - Dubai, Dubai

Company Name

Arab Land Trading jobs

Job Location


Job Posted June 11, 2018

Customer Care and Account Management  

Job description / Role We are looking for a dynamic candidate that will be able to offer our clients incredible individualized customer care, maximising our potential in the market by not only retaining the customers we have but also increasing sales and transaction amounts. The candidate will be: - Developing relationships with clients, by being the main point of contact. - Liaising between the different departments to come up with effective and efficient solutions between the internal departments (accounts, logistics, and order desk) for clients. - Handling full customer liaison for export clients regarding their orders, payments and deliveries. - Forecasting and tracking accounts, presenting key metrics to management on a monthly basis. - Creatingnew customer accounts: ensuring relevant paperwork and credit application is received. - Ensuring our website and ordering systems are running smoothly and up to date. - Greeting walk in customers and showing them around the warehouse ...

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