Customer Care Representative - Call Center job - Dubai World - Dubai, Dubai

 

Company Name	Dubai World jobs
Position Type	Full-Time
Job Location	Dubai, Dubai DXB
Salary	US $2,000 or less
Job Posted	March 6, 2008
Experience	2-5 years experience
Source	jobs13.bayt.com

Customer Care Representative - Call Center  

Customer Care Representatives - Call Center uae Nationals are welcome to apply Salary: DHS 5, 600-7, 000 per month + Medical + Ticket + uae Nationals Allowance Work Hours: Shift work (8 hours per shift), 6 days a week Based in Dubai - Jebel Ali and reporting to the Customer Care Supervisor you will be responsible for attending and resolving the customer queries / issues related to E-services that are raised through various communication channels like portal, telephone and e-mail. This position is first point of contact for external customers of Dubai trade. Candidates must also have excellent customer service skills. Responsibilities include: • Deliver the best customer service by continuously seeking improvement and by attending and resolving queries put forth by the customers. • Document all Customer queries/issues in Service Desk System and ensure accuracy in varied performance reports. • Monitor new frequently asked questions and highlight these to the ...

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