Customer Experience Agent job - Sustainable Road Solutions DMCC - Dubai, Dubai

Company Name

Sustainable Road Solutions DMCC jobs

Job Location


Job Posted November 8, 2018

Customer Experience Agent  

Job description / Role We are looking for a ... Customer Service Agent that can join a unique opportunity to witness the growth of a fast-growing well-funded tech startup led by industry leaders based out of the UAE. This role is an integral part of a team passionate about providing a world class customer experience, where individuals collaborate to ensure that only the best service level is accepted as norm. We have embarked on a mission to revolutionize customer experience and want you to join our team to be part of our journey. What you will do • Handle a range of queries related to order delivery and customer feedback and compliments • Provide high quality frontline customer experience and project a professional company image by providing accurate and timely support through live chat and mobile application • Resolve enquires within specified SLAs, escalating where appropriate and partnering with other departments ...

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