CUSTOMER SERVICE MANAGER - ARABIC SPEAKING job - IQ Selection - Dubai, Dubai

 

Company Name	IQ Selection jobs
Job Location	Dubai, Dubai DXB
Job Posted	June 11, 2008
Source	www.iqselection.com

CUSTOMER SERVICE MANAGER - ARABIC SPEAKING  

Our client has a core focus on developing and investing in property in the uae and in emerging international markets. Today they have a portfolio of over AED 6 billion in the uae with several landmark projects in the pipeline in Saudi Arabia, Morocco, Egypt, India and Pakistan. Due to their continue expansion they are seeking to hire a Customer Service Manager. Duties will include building and operating the Customer Service Department, setting up an infrastructure or process to support Sales, After Sales and Marketing, ensuring that customers receive ONE voice throughout the company by developing and implementing the Integrated Customer Communication Calendar, set up a meeting schedule to interact with Department managers, plan, implement, and obtain metrics and customer satisfaction trends, ensure communication strategy is defined and implemented effectively, ensure customer insight is obtained using central database, plan hiring and training timelines to optimize the delivery of service performance. A ...

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