Customer Service Officer job - Confidential - Abu Dhabi, Abu Dhabi
| Company Name |
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| Position Type |
Full-Time |
| Job Location |
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| Job Posted |
March 19, 2008 |
| Experience |
2-5 years experience |
| Source |
jobs13.bayt.com |
Reporting to the Operations Manager of a sports and leisure club, the Customer Service Officers (“CS”) will be responsible as the first point-of-contact for members and customers. They will professionally assist people to interact seamlessly with the facility with the aim that they provide the highest level of customer service. As a Customer Service Officer your role will include (but not be limited to) the following areas, with the responsibility and authority to conduct key tasks and to develop certain defined deliverables: A - Customer Service o To promote a customer focused culture within the front office operation and to participate and implement in training as directed. o To assist the Club’s current and potential customers in terms of the Club’s products, services and offers. o To schedule time on the shooting ranges for members, walk-in customers and groups as per the booking priority matrix. o To communicate effectively with customers, ...
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