Front Office Receptionist job - Emirates Airline & Group - Dubai, Dubai
| Company Name |
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| Position Type |
Full-Time |
| Job Location |
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| Job Posted |
March 17, 2008 |
| Experience |
2-5 years experience |
| Source |
jobs13.bayt.com |
Duties and Responsibilities: • Ensure the highest standard of customer service is provided to guests and visitors, corporate and telephone clients ensuring smooth and seamless check in procedures, issuance of keys/key cards and ensuring the appropriate porter services are provided. • Respond to queries on room tariffs and charges for services delivered. Perform front office cashiering functions and ensure accurate collection of cash during check-out services and during foreign exchange transactions. • Be fully conversant with all the front office Property Management Systems; including back of house systems, spa reservations, front office cashiering, reservations systems and other interfaced systems as required. • Be aware at all times of the hotel occupation status with reference to availability of rooms; including forecasts, group bookings, VIPs, Royalty and any other specific occupancy issues that may arise. • Ensure all guest information is accurately recorded into the guest register to ensure critically correct guest database ...
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