Officer Customer Support Commercial job - Etisalat - UAE - Sharjah, Sharjah

Company Name

Etisalat - UAE jobs

Job Location


Job Posted November 26, 2017

Officer Customer Support Commercial  

We are actively hiring for an Officer Customer Support - Commercial professional, to join our Regional Management Team, based in Main Office Sharjah. In your role as Officer Customer Support - Commercial, you would be responsible to ensure provision of commercial/technical customer support services and to establish an effective customer response system in place, to ensure that customers’ inquiries are promptly dealt with. Assist and supports in the achievement of sales targets and in the coordination & follow up of customer service requests. Interacts with related sections to ensure smooth and efficient processing and delivery of customers’ requirements. Further responsibilities include: • Takes ownership of the customer’s needs and provides all the support services required by the customer. Identifies and realizes pro-actively up-selling and cross-selling opportunities. • Attends to all customer inquiries through either the phone or another physical interface, relating to products and services offered by Etisalat, to the status ...

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