OFFICER DATA CENTRE job - Abu Dhabi Commercial Bank (ADCB) - Abu Dhabi, Abu Dhabi

Company Name

Abu Dhabi Commercial Bank (ADCB) jobs

Job Location

Abu Dhabi

Job Posted December 12, 2017


Job description / Role • Conduct end of day operations (EOD and BOD) and NOC activities within the data centre in assigned capacity as per 24x7 three shift requirements (evening/morning/ night shifts) in order to support business functions. • Provide first level support for all the systems, applications and network equipment including network patching of servers and systems monitored 24x7 (evening/morning/ night shift) within the NOC to ensure issues are addressed and escalated in a timely manner • Escalate issues to Team Leader and keep up to date information about the progress of problem resolution to ensure issues are addressed, escalated and resolved on time • Support the implementation of changes and new releases across the systems and databases; action access to the privileged systems as per requests received from IT users and control equipment to ensure policies and procedures are adhered to • Oversee movement of equipment in and ...

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