Purpose: To support Sr. Manager Operations with set up of Customer Service Function, including Call Centre, providing a High Level of Service delivery, for all products and Services, resulting in Consistent Customer Satisfaction, through effective communication (Inbound/Outbound Calls, E-Mails, Fax) from various sources, as per agreed service standards Key Responsibilities: ...

... client’s. This position reports to the Area Sales Manager Strong personality Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. Business and Selling Skills: Must be an excellent face-to-face and telephone communicator. Able to demonstrate success and experience managing major account ...

... appropriate propositions and ethical sales methods, to optimize quality of service, business growth, and customer satisfaction. • Ensure the Usage and update of CRM customer follow up systems by the sales team. • Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other ...

... partners. -Service & Support complains management. -Ensuring service quality e.g. through staff training & development. -Resource planning in-house staff / external providers. -Prepare technical and commercial reports. -Handling an electrical & control engineering position for 10 years in relevant industries. -Experience in have managed min. 2 projects small to medium ...